We shape how people experience brands.

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Ministry of Cabinet Affairs

Service scorecard assessment for digital services
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channels by stc

Experience strategy design for Saudi Arabia's telco employee services platform
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Mastercard

Proof of concept validation research for GenAI feature for a UAE bank
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D360 Bank

Usability testing for Saudi's leading digital first bank
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Yango Maps

Exploratory user research on navigation wayfinding app in the UAE
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Breadfast

UX and user research training for Egyptian popular online grocery delivery service
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What our clients say.

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Stars

Tamer, Al-Futtaim

“I worked with Digital of Things on a few projects. They always came through and have really excelled at showing their value and experience. I enjoy working with the team. I never felt they were external. I always thought of them as part of the internal team. They excite well and on time."

Stars

Amanda, Mashreq

"Digital of Things were able to quickly adapt their service and capabilities to offer us a remote user testing service. DoT were proactive in demonstrating how the service would be conducted remotely and walked us through each step in the process. DoT were thoroughly professional throughout the service engagement and we look forward to working with them again in the near future."

Stars

Maddy, Deliveroo

“When you are doing international research, you always worry about language barriers, miscommunication, over communication, the other party not understanding what your objectives are, or worst, arriving to the session and seeing that everything you had stressed about has not been done. However, working with Digital of Things I feel as if we have worked together for years as they know exactly what we are looking for."

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Stars

Joe, Google

"I recently worked as a Project Manager from Google LCS with Doaa from DoT on a UT/UX Project for a tourism board client and I was mostly impressed by her ability to adjust the scope and adapt to the client's evolving requirements while making sure the project is completed with the primary mandate in mind and within the realistic time frame initially set. DoT's professionalism and collaborative attitude was commendable!"

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Stars

Joaquín, Renacen

"We worked with Digital of Things on a rather innovative project where users needed to test 2 different environments on PC and mobile. The study was very well done, from the selection of the candidates to the execution of the tests. The final report was very useful, with clear and insightful information about the test results, and the team at Digital of Things is really awesome to work with. I totally recommend them!"

Stars

Tariq, Postpay

"We engaged in a comprehensive UI/UX project with DoT and really strongly recommend them. They have a deep understanding and expertise in UX which is unsurpassed in the region. Any business that takes their UI/UX seriously should definitely reach out to Digital of Things!"

Stars

Sally, BIO

"We had a specific need to user test our prototype in Dubai with a variety of nationalities including healthcare professionals. We found Digital of Things to be excellent partners. They delivered excellent observational outputs allowing us to enhance our product and move confidently to development phase. We will definitely be seeking their help on future projects in the region."

Stars

Andrea, Carrefour

“Thanks for the fantastic job done when I was in Carrefour, Sudipt and team! Best and most knowledgeable UX agency in the UAE. Also, love your fabulous lab!"

Stars

Deana, RSA

"Decision to work with Digital of Things has proven to be an eye opener, not only from web usability point of view, but also from gaining insightful customer sentiment and their decision-making when buying insurance. DOT helped remove the guesswork, have identified what’s working and what’s not working for the users, and have gained very detailed and documented actionable steps to improve our customer experience."

Al-Futtaim logo
Stars

Tamer, Al-Futtaim

“I worked with Digital of Things on a few projects. They always came through and have really excelled at showing their value and experience. I enjoy working with the team. I never felt they were external. I always thought of them as part of the internal team. They excite well and on time."

Renacen logo
Stars

Joaquín, Renacen

"We worked with Digital of Things on a rather innovative project where users needed to test 2 different environments on PC and mobile. The study was very well done, from the selection of the candidates to the execution of the tests. The final report was very useful, with clear and insightful information about the test results, and the team at Digital of Things is really awesome to work with. I totally recommend them!"

Google logo
Stars

Joe, Google

"I recently worked as a Project Manager from Google LCS with Doaa from DoT on a UT/UX Project for a tourism board client and I was mostly impressed by her ability to adjust the scope and adapt to the client's evolving requirements while making sure the project is completed with the primary mandate in mind and within the realistic time frame initially set.DoT's professionalism and collaborative attitude was commendable!"