AI experiences that people trust, adopt, and actually use

We help you design, validate, and scale AI products that solve real problems in ways users understand.

At DOT, we design AI products people choose to use.

From ideation to launch, we help teams build and integrate AI features grounded in user needs, cultural context, and real-world behaviour.

AI product strategy

Identify where AUI will drive real impact and cut out everything that won't.

AI experience design

Design intuitive AI interactions and features that are easy to understand and use.

AI product prototyping

Turn ideas into testable concepts quickly, reducing risk before full investment.

AI experience audit

Evaluate your current AI features to uncover usability, trust, and adoption gaps.

AI user research and testing

Test AI with real users to ensure it delivers meaningful and usable outcomes.

AI training and workshops

Equip you teams with the skills to design and work effectively with AI.

arabic research meeting

Why this matters now?

The market's flooded with AI features that sound impressive in pitch decks but confuse users in practice. Chatbots that don't understand context. Recommendation engines that miss the mark. "Smart" interfaces that complicate simple tasks.

The gap between what AI can do and what users want it to do is massive. We close that gap.

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How DOT approaches AI differently

Most agencies start with the tech. We start with the people who'll use it.

UX specialists for AI

We're not an AI development agency. We're UX strategists and product designers who understand how AI works and more importantly, how people work.

Build for real use

We measure success by whether people actually use it. Not demos. Not technical specs. Real adoption in real contexts.

Regional expertise matters

We work in Arabic and English. We understand user behavior, cultural expectations, and trust signals across the GCC.

AI work that worked.

Real AI products we've designed that people trust and use from award-winning experiences to fintech platforms diving daily decisions.

Krti

Designing a unified fintech platform that fuses cashback rewards, e-commerce, and AI-powered spending intelligence

Atlantis

Creating an award-winning new tech app for aquarium visitors.
Explore other case studies

Question we get asked

If you're thinking about AI, you probably have questions. Here are answers to the ones we hear most.

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Do you build AI models or just design the experience?

We design the experience. We don't train models or build ML infrastructure. We work with your AI team or development partner to make sure the AI behavior translates into interfaces people understand and trust.

What industries do you work with?

Fintech, hospitality, e-commerce, government services, healthcare - anywhere AI touches users. If your product has people interacting with AI, we can help.

How do you measure whether an AI experience is successful?

Adoption rates. Task completion. User confidence. Time to value. Error recovery. We don't measure "AI performance" - we measure whether people use it and whether it solves their problem.

Do you only work on new AI products, or can you fix existing ones?

Both. We run AI experience audits to diagnose why your current AI feature isn't working, then redesign it. We also build new AI products from scratch.

Do you work in Arabic?

Yes. Our team conducts research and designs in both Arabic and English.

Improve your AI product experience

Let’s design something that makes sense to your users and your business.