Build the foundation for better research

We help you set up and scale your own UX research lab, from space and tools to team, process, and operations.

Set up your in-house research and innovation lab

We help you set up the space, systems, and processes to run research in house with confidence. From physical layout to tools, workflows, and governance, we design and scale UX and innovation labs that deliver insight and build lasting capability.

Lab design and setup

Support with planning, layout, equipment, and tools to create a functional, modern research space.

Research operations

Clear, repeatable processes for recruiting, scheduling, testing, and analysis that's built to scale.

Hardware and software selection

Guidance on selecting and integrating research tools, from video capture to analytics and collaboration platforms.

Governance and compliance

Frameworks for consent, privacy, documentation, and internal standards that keep your research safe and consistent.

Team training and enablement

Toolkits, templates, and hands-on training to help your team run high-quality research independently.

Ongoing advisory

Long-term support to optimise, evolve, and scale your lab as your organisation grows.

Scaling research inside your organisation

Building research from the ground up

Explore how we work with teams to establish in-house labs, grow internal capability, and embed research into everyday decisions.

Abu Dhabi Government Services

UX lab set up and research operations implementation for TAMM

Breadfast

UX and user research training for Egyptian popular online grocery delivery service
Explore other case studies

Why teams prefer to work with DOT

In-house UX lab built for real testing

Experience setting up research teams and systems

Practical know-how across tools, workflows, and governance

Trusted by teams tackling complex products and services across MENA

Looking to set up your own UX or innovation lab?

We can help you build it right, from the ground up.