We're passionate researchers.
We love studying human behaviour.
Understanding your customer
Your customers are unique. We can help you understand their needs, wants and behaviours through a variety of research techniques.
Usability test
Observe how your customers interact with your product
Tree tests
Validate your information architecture
User interviews
Get in-depth insight through interviews or focus groups.
Diary studies
Track how your customers behave over a period of time
Competitor benchmarking
See how your site compares to the competition
Guerilla testing
Conduct quick tests for your site or app
Personas development
Build profiles of your customer groups
Analytics
Let us dig into your data to provide UX recommendations
Contextual inquiry
Understand your users behaviour in context
Card sorting
Understand how your customers group information
Customer journey mapping
Map your users offline and online journeys
UX expert audit
Get our expert opinion on your site or app
Usability testing
Using our in-house usability lab, we can test the experience of your mobile app, website or even TV.
We have facilities to record audio, video, eye tracking and even emotional tracking.
How we do it.
We take care of everything from recruiting sample customers, creating discussion guides, moderation and delivering meaningful reports and actionable insights.
1
Project initiation
2
Recruitment
3
Session planning
4
Test sessions
5
Analysis & reporting
We have a pool of users to test with
1,300
Testers
90
Nationalities
50
Languages
We have a large pool of users to call upon
2,100+
Testers
90
Nationalities
50
Languages
عربي
Our talented team can conduct user research and testing in Arabic too.