We create exceptional human experiences based on user behaviour and data.
We are usability interaction experts who specialise in creating smarter, more intuitive digital products and customer experiences, tailor-made for people of the Middle East. Following a user-centered design process, we audit, analyse, benchmark, strategise, write and design clear, impactful experiences that fit your customer's exact needs and wants. We love understanding human behaviour and bring user research and testing into the heart of everything we do.
Our specialist training programs provide hands-on experience and expert guidance to help you master the latest UX methodologies and techniques, and advance your career in the field.
Our process looks a little something like this.
We apply a user-centered design process that enables us to understand your user's needs and wants, your business priorities, and any technical limitations to provide a user-centric solution. As your digital partner, we’re with you every step of the way.
Understand the needs of the user, the business and any technical limitations
Analyse research data, define the problem, create flows and architecture
Design wireframes, UI and updating the component library on the required system
Hand over to dev. teams to ensure a smooth integration and final delivery.
Head of Product and Data
Professional, efficient and top quality execution. DOT has been instrumental to the product development of our local digital products. Experts in their craft and professional in their approach, they have always gone over and above to deliver on time and on budget.
Product Management Leader
I worked with Digital of Things on a few projects. They always came through and have really excelled at showing their value and experience. I enjoy working with the team. I never felt they were external. I always thought of them as part of the internal team. They excite well and on time.
We worked with Digital of Things on a rather innovative project where users needed to test 2 different environments. The final report was very useful, with clear and insightful information, the team at Digital of Things is really awesome to work with. I totally recommend them!
Afzal, UAE Pro League
Thank you very much for the designs. If there is anything I will let you know. On the other note, The experience of meeting and working with DOT was really superb. I am sure that we can keep giving DOT reasons to be proud of this relationship.
Head of Direct Channels
Decision to work with Digital of Things has proven to be an eye opener, we quickly got to understand where are the customer experience gaps, their pain points and how the customers exactly interact with our website. We gained detailed and documented steps to improve our customer experience.
Founder & CEO
We engaged in a comprehensive UI/UX project with DoT and really strongly recommend them. They have a deep understanding and expertise in UX which is unsurpassed in the region. Any business that takes their UI/UX seriously should definitely reach out to Digital of Things!
Amanda, Mashreq Bank
Vice President, Expertise Lead UX
DoT were able to quickly adapt their service and capabilities to offer us a remote user testing service. DoT were thoroughly professional throughout the service engagement and we look forward to working with them again in the near future.
Dorota, Liquid Retail
I am totally amazed by the professionalism and culture of Digital of Things. Not only they are expert in research, they are also great to work with: flexible, responsive, open minded, always digging deeper to fully understand client’s need. Strongly recommend them.
Digital Of Things is one of the most professional UX/UI agencies in the region! They have an amazing team of talented individuals who are always happy to go the extra mile to make sure your business objectives are met. DOT was more of a partner and a UX trusted advisor to us.
User Research Coordinator
Working with Digital of Things has been an absolute pleasure. They are quick to respond, flexible, and know what they are doing. You don't worry about language barriers and miscommunication. I feel as if we have worked together for years as they know exactly what we are looking for.
Omni-Channel Digital Marketing Manager
Had a great experience working with DOT. Extremely well informed and professional team with expertise in the UX/ UI field. They are flexible as well and happy to work within constraints of the brand. Would definitely recommend them.
Sally, Bio Agency
Head of Delivery and Operations
We found Digital of Things to be excellent partners. They delivered excellent observational outputs allowing us to enhance our product and move confidently to development phase. We will definitely be seeking their help on future projects in the region.